Contact
Get in touch
Write to one inbox, read by the developer who builds the app. Pick the topic that fits and get a reply within two business days.
vsbdevs@gmail.comWhat is it about?
Write to us about anything
Each card opens your mail app with the subject filled in, so your message reaches the right place.
Something is broken
Tell us about a crash, a frame that won't load or an export that looks wrong. Include your device, app version and what you tapped before it happened.
Report a bugSuggest a feature
Want a device frame, font, filter or tool the app doesn't have yet? Describe it and tell us how you'd use it.
Suggest a featureSubscription and billing
The App Store and Google Play handle purchases, refunds and cancellations. Write to us about anything the store can't fix.
Ask about billingPrivacy and data
Ask what the app collects, or send a GDPR or CCPA request. Your screenshots never leave your phone, so we rarely hold anything to delete.
Ask about privacyPress and partnerships
Reach out about app reviews, press kits, sponsorships or creator collaborations. Share your idea and a rough timeline.
Start a conversationAnything else
Have a question that doesn't fit above? Send it anyway and we'll point you in the right direction.
Write to us
Faster replies
What to put in the email
- Your device and OS version, like iPhone 15 on iOS 26 or Pixel 8 on Android 16
- The exact steps you took, one by one, before the problem happened
- A screenshot or a screen recording of the problem
- Response time
- Within two business days.
- Languages
- Write to us in English, Hindi or Marathi.
- Refunds
- Payments run under anonymous IDs, so include your device and OS (Android or iOS), the exact time your subscription started, the date and time of the transaction with a screenshot or video of it, your country and time zone, and the reason for the refund.
- Your screenshots
- Every edit happens on your device. We have no way to see or access your screenshots.
Before you write
These come up the most
What happens to my screenshots?
Every edit runs on your own device, including Auto text detection. We never upload your screenshots.
Read the privacy policyDo I need to create an account?
No. Open the app and start editing. The app never asks for your name or email address.
See all FAQsHow do I cancel my subscription?
Cancel in your Apple ID settings on iPhone or in Google Play subscriptions on Android.
Read the termsCan I edit a screenshot right after I take it?
Yes. Share it from Photos or any other app to ScreenshotEditorApp, and it opens straight in Edit.
See Edit tools
Enjoying the app? Leave a store review.
A review helps more people find ScreenshotEditorApp than any email ever could.